Marlow & Co.
Privacy Policy
What data Marlow & Co. collects and how it is used.
What we collect
We collect the details you give us when you place an order or create an account: name, email address, shipping and billing address, phone number and order history. We also collect basic technical information such as browser type and pages visited.
How we use it
Your information is used to process orders, provide customer support, prevent fraud and, if you have opted in, send occasional marketing email. We do not sell personal data.
Payments
Card details are entered directly with our payment processor and are never stored on our servers. We retain only the payment reference needed to reconcile and refund an order.
Marketing email
You can unsubscribe from marketing email at any time using the link in any message, or by writing to us. Transactional email about an order you placed is sent regardless.
Your rights
You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it for accounting purposes. Write to us and we will respond within 30 days.
Cookies
We use cookies that are necessary for the cart and sign-in to work, and basic analytics to understand which pages are useful. You can block cookies in your browser, though the cart will not persist between visits.